Delivery
Login to your Heaven May account. In the section « My returns » make a new request to return an item. Select the order and the item(s) you wish to return, expressing the reason for the return. Once your request has been sent, return to « My returns », and click on « SEE RETURN ». Print and place the return coupon in with your package before sending.
The RMA slip and the items must be resend to the following address at the customer charge :
HEAVEN MAY – Service Retour
5 rue Marcel Paul – Lot n°4
94800 Villejuif
Please note that we need the RMA slip to identify your return.
The refund will be made within 15 days from the date of the receipt by Rouje if all the conditions mentioned in the return procedure are met. Paiement sécurisé
- Order shipment on business days (Monday to Friday)
- Delivery via Colissimo from 48 to 72 hours delivery timeline
- Express delivery via UPS Saver under 24 to 48 hours
Login to your Heaven May account. In the section « My returns » make a new request to return an item. Select the order and the item(s) you wish to return, expressing the reason for the return. Once your request has been sent, return to « My returns », and click on « SEE RETURN ». Print and place the return coupon in with your package before sending.
The RMA slip and the items must be resend to the following address at the customer charge :
HEAVEN MAY – Service Retour
5 rue Marcel Paul – Lot n°4
94800 Villejuif
Please note that we need the RMA slip to identify your return.
The refund will be made within 15 days from the date of the receipt by Rouje if all the conditions mentioned in the return procedure are met. Paiement sécurisé
- By credit card (Visa, Mastercard, carte national)
- By Paypal
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